Industry 2009

Integration platform optimization for a high-demand telecommunications operator

Multinational systems integrator — project for a national telecommunications operator

Selected as WAS specialists by a multinational integrator for the most technically critical component of the project

The challenge

A multinational systems integrator was executing a technology transformation project for a national telecommunications operator. The integration platform based on IBM WebSphere Application Server Network Deployment needed to handle the traffic volumes of one of the country's largest operators, with strict availability and response time requirements. The integrator's team needed a deep WAS ND specialist to design and execute load tests and optimize the platform before going live — a profile they did not have internally.

The solution

KSoft was selected by the integrator as the technical reference specialist for IBM WebSphere Application Server on the project. We designed and executed load tests that simulated the operator's real transaction volume, identified bottlenecks in the cluster configuration, performed JVM tuning, connection pool optimization and clustering parameter adjustments, and accompanied the go-live with active platform monitoring during the critical stabilization period.

Results

WAS ND platform optimized to support the telecommunications operator's volumes
Load tests designed and executed with simulation of real production traffic
Bottlenecks identified and resolved before go-live
Successful production launch with specialized technical support

The fact that a multinational systems integrator — with its own technical teams, its own certifications and its own IBM capabilities — decides to subcontract KSoft for the most critical component of a project of this magnitude is the clearest demonstration of what it means to have genuine specialization in a technology.

This pattern is not isolated: several of the largest technology companies operating in Colombia have sought us out at some point to resolve specific problems where technical depth exceeded their own teams’ capabilities. It is the type of positioning that is not built with marketing, but with results.

Technologies

Services applied

For prospects in evaluation stage, we can facilitate reference contacts for this type of project. Contact us.

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